Initiate a Return

How it Works

Select the piece you would like to return

Receive a refund confirmation

Ship it back within two weeks

Common Returns Questions

Is it easy to return items?

Once your return is authorized, you'll receive step-by-step instructions and a prepaid UPS shipping label via email.

How soon will I get my refund?

Returns take about a week to reach us, and once inspected, your refund will be processed within 5-7 business days.

What items are returnable?

  • Most items purchased in the last 30 days are returnable. 

What items are non-refundable?

  • Engraved pieces
  • Retiring Designs
  • Free gifts or promotional items
  • Ring Sizers
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